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Specialising in Consumer Credit Law, AML/CFT & Privacy Law



Fiona Hall is a barrister and solicitor specialising in regulatory law, particularly anti-money laundering (AML/CFT), consumer credit and privacy law. After her admission to the bar in 1987, Fiona initially practised general commercial litigation and banking law at large law firms in both Auckland and London, before moving in-house. Her in-house counsel roles covered a number of credit and credit related businesses as well as for a government regulator.

Fiona has extensive practical commercial experience that complements her legal expertise, having acted as the Head of Compliance and both Privacy Officer and AML Compliance Officer in conjunction with her legal roles. In her previous in-house roles, Fiona developed and implemented a number of AML/CFT programmes and now advises reporting entities on their AML/CFT obligations. In more recent years, Fiona’s focus has been on assisting clients manage engagement with, and enforcement responses from, the regulators responsible for enforcing the AML/CFT regime and relevant consumer finance legislation. This work ranges from assisting clients prepare for on-site visits and interviews, through to managing and advocating for clients in respect of enforcement action (compliance advice, warnings, enforceable undertakings and both civil and criminal proceedings). In her AML/CFT work especially, Fiona has advised a wide range of clients that include a major trading bank, legal practices from sole practitioners through to large law firms,  accountancy practices, money remitters, managed investment schemes and more recently virtual currency providers.

Fiona has been invited to speak at multiple conferences including at one of the country’s leading AML/ CFT conferences, the AML Summit, where she has been a return guest speaker each year including running masterclasses at the 2021 and 2022 conferences. She has been the convenor of the Auckland District Law Society (ADLS) AML Committee since 2021 and is ADLS’s preferred provider for AML/CFT advice, including making submissions on its behalf at select committee and providing substantive guidance for written submissions. On behalf of ADLS, Fiona presented a series of eight toolkit lectures for lawyers in preparation for phase two of the AML/CFT regime and subsequently has worked with ADLS to provide lawyers in-person workshops around the country. Fiona has also been on the New Zealand Law Society National Friends Panel since 2018 and is a member of the Ministry of Justice’s industry advisory group regarding the current statutory review of the AML/CFT Act.


Fiona brings the knowledge gained as a member of the leadership teams in the businesses she has advised together with her experience working for a regulator enforcing consumer legislation, to offer comprehensive advice in her areas of expertise. In particular, Fiona recognises the impact and significance that regulatory compliance obligations can have on a business and the need for robust yet commercially sustainable processes to meet them. In addition to advising on how to meet these obligations, Fiona can also advise when businesses are facing regulatory enforcement action.





Having been sole in-house legal counsel for a number of creditors as well as Senior Counsel at the Commerce Commission, I am well placed to:

  • advise on your obligations under the Credit Contracts and Consumer Finance Act 2003

  • advise on the application and implementation of the Responsible Lending Code

  • assist in drafting credit documentation

  • provide strategic and practical advice in respect of regulator engagement

  • assist in the preparation of responses to the Commerce Commission, including preparation for attendance at meetings and voluntary or compulsory interviews

  • advise on marketing collateral.


As the former Head of Compliance and AML Compliance Office for a large DBG (Designated Business Group) I offer legal advice from a commercial perspective. In particular I can:

  • assist in the preparation, drafting and/or review of your business Risk Assessment

  • assist in the planning and preparing of your AML Programme

  • provide advice and assistance in developing and implementing sustainable monitoring processes

  • draft or review applications and on-boarding processes for CDD compliance (including EIDV and biometrics solutions)

  • provide training to your board, executive leadership and staff about compliance with the legislation

  • assist in audit preparation (external and/or regulator)

  • provide advice on the interpretation of AML/CFT legislation

  • facilitate regulator engagement from enquiry to management of enforcement action

  • assist with actioning remedial work following audit or regulator review.

The Privacy Act, and the information privacy principles at the heart of the Act, impacts all businesses. In addition to acting as the Privacy Officer in a number of my roles, I am in a position to offer particular advice in respect of the credit reporting industry I can:
  • assist in developing your business privacy policy
  • provide training in the application and implementation of the Information Privacy Principles
  • provide advice on what the Privacy Act means for you and your business
  • assist in the development of solutions using personal information in a way that is compliant with legislation
  • assist in the management of any complaints made to your Privacy Officer or made to the Office of the Privacy Commissioner
  • provide advice around the Credit Reporting Privacy Code, its application, processes that apply and the obligations of credit reporters and subscribers and the rights of consumers.

"Change is the law of life. And those who look only to the past or present are certain to miss the future."

John F. Kennedy

Quote of the Day



P.O. Box 6912, Wellesley Street, Auckland 1141

Level 4, 43 High Street, Auckland 1010, New Zealand

T:  +64 9 309 9833

M: +64 (021) 893 060


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